Welcome to Faelan Threads! We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy outlines how we handle your data when you use our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and any details you provide when contacting us or purchasing our services.
  • Payment Information: While we do not store payment details, third-party payment processors may collect and process your payment securely.
  • Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to:

  • Provide, manage, and improve our services.
  • Respond to inquiries and customer support requests.
  • Send updates, promotions, and service-related notifications.
  • Comply with legal requirements and enforce our policies.

3. How We Protect Your Information

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. However, no online transmission is 100% secure, and we encourage users to take precautions when sharing sensitive information.

4. Data Sharing and Third Parties

We do not sell, rent, or share your personal information with third parties except:

  • When required by law or legal processes.
  • With trusted service providers who assist in delivering our services (email marketing platforms).
  • To protect our rights, safety, or prevent fraud.

5. Your Rights and Choices

You have the right to:

  • Access and update your personal information.
  • Request data deletion where applicable.
  • Opt out of promotional emails at any time.

6. How to Opt Out

To unsubscribe from marketing emails or request the removal of your personal data, contact us at:

📧 Email: [[email protected]]

7. International Users

As a globally operating business, your data may be processed in countries with different data protection laws. By using our services, you consent to such transfers.

8. Changes to This Policy

We may update this Privacy Policy occasionally. 

9. Contact Us

If you have any questions about this Privacy Policy, please reach out to us [email protected].